14-Mar-24
19-Jan-24
06-Jan-24
27-Dec-23
We are very glad and satisfied to have had Florence alongside us for our home purchase. She has been very helpful and patient with our queries and concerns. Her experience and knowledge in the property market regulations and trends also add great value to our property search and negotiations - really appreciate the insights and advice she shared to help us make sound decisions. Her responses are prompt and she always takes the initiative to keep us posted on the progress of our transaction. She is also willing to go above and beyond in ensuring the entire process was a smooth and pleasant one - a testament to her commitment in delivering an exemplary service. Florence is truly a gem and we would highly recommend her without a doubt!
29-Sep-23
I would like to express my deepest appreciation to her exceptional services, her incredible dedication and commitment throughout this property sell and buy journey. Her attitude, professionalism and attention to detail had made the process smooth and enjoyable. She genuine care, willingness to accommodate schedules and went & beyond to assist us in our queries & requests. She has not just only helped myself & my family to find our dream home, she has also become a trusted friend in this process, I would definitely recommend her to my friends and colleagues!
29-Sep-23
We are overjoyed to express our gratitude for the exceptional service provided by Florence during our house selling and buying experience. Florence's knowledge and experience are unparalleled. Her guidance was invaluable, securing the best prices for our property. What stood out was her prompt communication, genuine care for clients, and patience in helping us make informed decisions. Florence sold our house swiftly and at a fantastic price, she is good with her negotiation prowess. Her professionalism, dedication, and client-focused approach made our selling and buying journey smooth and enjoyable. We feel incredibly lucky to have had Florence as our agent. She truly went the extra mile, and we can't recommend her enough.
30-Jun-23
Florence is a very friendly, charming and responsible agent. She helped us to find tenant fast. We will definitely engage her again and recommend her to our friends.
30-Apr-23
We are very happy to have engaged Florence to guide and help us in finding our new house! Florence is always prompt in replies and ready to help us arrange viewings in the most convenient manner possible. She provides us her insights and expertise which help us make sound decisions. She even helped us secure a purchase price lower than what we proposed to her. She is also always present during viewings and inspections to keep a lookout for us, which is important to us who are inexperienced in this field. Florence also readily go beyond her duties to help us which we truly appreciate a lot! It is not easy to gain clients’ trust and assurance when we actually met Florence randomly by chance. We have nothing but praises for Florence :) We thank our lucky stars to have met Florence! We highly recommend her to anyone looking for a property agent.
21-Apr-23
Florence has been very professional and patient as she guided us through the process of resale flat purchase. She was quick to understand our thoughts and offered us numerous valuable advice along the way. She also puts us at ease with her approachable and sweet personality. We really appreciate her help in getting our dream home.
20-Mar-23
Throughout the resale journey, Florence has been very attentive to our queries as a first time seller. She has also shared with us many useful advice whenever we met with dillemma. It is with her professionalism and efficient handling of the case that we were able to complete the deal within a very short period of time. We are very grateful for her time and effort and would definitely recommend her service to everyone around us.
14-Dec-22
Florence is very responsible and sincere throughout the entire transaction. She even go the extra mile when dealing on our behalf. We appreciate her help and assistance very much! It was a really pleasant experience with Florence.
20-Aug-22
Florence is an amazing agent and has been very helpful to support my tenancy. She has demonstrated great professionalism, and is always prompt and thorough in her act. I will definitely engage Florence again in the future.
09-May-22
20-Apr-22
Agent is very helpful and dedicated in finding the buyer the right property according to their needs and wants. Also takes the time to listen to the buyer and bring the buyer round to look at property. Agent also gives value added service such as accompany to lawyer office etc.
11-Apr-22
Florence Lai is very professional in carrying out her duties as an agent. She is patient and provide sound advice. She is able to find tenant promptly. During handling over to incoming tenant, she will inspect the apartment and help to tidy up, when necessary..doing more than what is expected of her. I feel comfortable working with her.
11-Apr-22
11-Aug-21
Floernce was extremely patience and accommodating to our request. She is always keeping us updated about the progress of our home buying process. She is super friendly and a pleasure to have her with us to purchase for our home.
06-Mar-21
1~She is able to understand my needs and requirements. 2~She did made an extra mile to provide her services when requested. 3~She is willingly to reliable & honest.
24-Jan-21
Florence surprised me with her abilities to close deals fast. My condo apartment 2 rooms rental and 1 shop rental were closed extremely fast within 2-3 weeks upon engaging her services. During handling over room to tenant, she even help to offer hanging up the curtain. Her good nature and sincerity help to put at ease any tenant concern and thus trust can be established which is important in real estate industry. I wish Florence all the best in keeping up with her good work !
04-Jan-21
05-Dec-20
31-Oct-20
Florence is a very friendly and patient person to work with. She is very professional and will do her best to see to client's expectation and needs. I would definitely recommend Florence as your property consultant.
24-Oct-20
Florence provides excellent service and advice from start to finish of my unit’s sale. She brought quite a number of prospective buyers to view the unit and was able to market the unit well. I’d highly recommend her to others who are thinking of buying, selling or renting their units.
14-Aug-20
We are lucky to meet Florence and engaged her service to help us to find a comfortable place to stay. She is very responsive and efficient in your work. She followed up thoroughly till handover. Truly amazed with her great service and cheerful personalities. Florence中介不厌其烦的为我们解答租房的问题和尽力寻找我们满意的房屋的样子让人感觉她对工作的passion和专业的工作能力 让我们感到很满意。
02-Jan-20
Florence has shown her professionalism in assisting us in our asset progression journey. She gave us a piece of mind knowing that she would take charge of the whole hdb selling process. Our flat was sold above valuation with her excellent negotiation skills. She has also shown great patience in helping us to source for our next dream home! Truly a trustworthy, diligent, committed and friendly property advisor that I will recommend to others.
11-Apr-19
08-Mar-19
15-Oct-18
Florence Lai is good & passionate in her property consultant profession. She make sure that her customers like the result of the house. I appreciate Florence for your hard work as a property consultant. Rgds, Jimmy Lee, Event Service Planner
17-Dec-17
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